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UID:pretalx-2026-Y8SEUY@pretalx.seagl.org
DTSTART;TZID=PST:20261024T113000
DTEND;TZID=PST:20261024T122000
DESCRIPTION:Whether you want to explore launching a new open-source project
 \, dip your toe into freelance work\, or identify a good startup idea\, ge
 tting direct input from many potential users or customers will ensure that
  your venture is received with enthusiasm and receives the support necessa
 ry to be sustainable over the long term. Unlike user experience research t
 hat asks about specific features of specific software already in developme
 nt\, customer discovery is a process of learning what the customer most ne
 eds and wants. In this session\, the presenter will conduct and debrief se
 veral abbreviated interviews to demonstrate effective techniques for uncov
 ering valuable unexpected data to inform new ventures and pivots.
DTSTAMP:20261001T035854Z
LOCATION:Room 332
SUMMARY:A live interactive demo of customer discovery interviews - Jocelyn 
 Graf
URL:https://pretalx.seagl.org/2026/talk/Y8SEUY/
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